Frequently Asked Questions
Login And Registration
A: In order to log in, you must use your 9-digit Fleetwood First ID and a password. If you do not know your Fleetwood First ID, click on "Find your Fleetwood First ID" to look it up based on your dealer ID. If you don't know your password, you can have it sent to you by entering your Fleetwood First ID.
If you do not know your Fleetwood First ID or dealer ID, please send an e-mail to rvmarketing@fleetwood.com with your First Name and Last Name and we will try to look up your information for you.
A: For security reasons, all users must confirm the information currently on file for fleetwoodfirst.com. Please change your password and ensure that your e-mail address is accurate.
A: Much of the functionality of the new fleetwoodfirst.com relies on our ability to contact you via e-mail. Free e-mail accounts are available through Hotmail, Yahoo, and AOL if you don't have one already.
A: All e-mail addresses used on fleetwoodfirst.com must be unique. If you have shared an e-mail address in the past with other Fleetwood First members, it's possible that one of them has already claimed that address. Free e-mail accounts are available through Hotmail, Yahoo, and AOL if you cannot get one from your dealership.
A: Only members who are associated with current and valid Fleetwood dealership locations will be allowed entry.
PDIs and Sales Rankings
A: Only PDIs submitted through proper channels and which are associated with your Fleetwood First 9-digit unique ID are shown.
A: Tell your General Manager to log onto the Dealer Sales Portal and ensure that your Fleetwood First ID is associated with all of the units you have sold.
A: The information on the Sales Hall of Fame and your Sales Status is merely reflective of the formally submitted PDIs. Please see your General Manager for details on how PDIs get submitted to Fleetwood.
A: At this point the Sales Hall of Fame rankings have been automated. If you have a specific question about a sale you should contact your district sales manager.
General
A: We have streamlined the site to make it easier to navigate so you can quickly find the information you need to help you sell more Fleetwood products. The training materials will be coming soon, and you will be notified when they are ready.